FAQs

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FAQs
  • We accept payments via major credit cards (Visa, Mastercard, American Express), PayPal, and other secure payment gateways for your convenience.
  • Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your package on our website or through the shipping carrier’s website.
  • Yes, we offer international shipping to most countries. Shipping rates and delivery times may vary depending on your location. Please refer to our shipping policy for more details.
  • We offer a hassle-free return policy. If you are not completely satisfied with your purchase, you can return the item(s) within 30 days for a full re
  • Yes, we are committed to ethical sourcing practices. We work closely with our suppliers to ensure that our products are produced in fair working conditions and meet high ethical standards.
  • Yes, we offer a range of sizes to cater to diverse body types. Our clothing is available in a wide range of sizes, including plus sizes, to ensure that everyone can find something they love.
  • To stay updated on new arrivals, promotions, and exclusive offers, sign up for our newsletter or follow us on social media. You can also check our website regularly for the latest updates and announcements.
  • You can contact our customer support team via email at support@emzaad.com or through our online contact form. We strive to respond to all inquiries within 24 hours.
  • Yes, we offer gift cards that can be purchased online and used towards any purchase on our website. Gift cards are available in various denominations and make the perfect gift for any occasion.
  • We process orders quickly to ensure prompt delivery. If you need to cancel or modify your order, please contact us as soon as possible. However, once an order has been shipped, it cannot be canceled or modified.
  • Yes, we offer wholesale pricing for bulk orders. Please contact our wholesale team at wholesale@emzaad.com for more information and pricing details.
  • We are committed to sustainability and offer a selection of eco-friendly products made from sustainable materials. Look for our eco-friendly label to identify these products.
  • Each product comes with care instructions on the label. We recommend following these instructions carefully to ensure that your garments remain in excellent condition. For additional tips, you can also refer to our care guide on our website.
  • Yes, we offer gift wrapping services for a small fee. You can select the gift wrapping option during checkout, and your order will be beautifully wrapped and ready for gifting.

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